Design Engagement Lead

Senior Design Engagement Lead responsible for implementing design engagement strategy across the region, leading a high-performing team of Design Development Managers and Experience Centre staff while personally managing a portfolio of tier 1 SDA relationships. Oversees the Auckland Experience Centre and drives brand engagement and specification outcomes with discipline and intent, collaborating with local and global marketing and sales to translate strategy into clear regional execution plans using the Design Engagement toolkit, Salesforce, and Programa platforms. Maintains an authoritative voice in conversations with SDA audiences, stays current with design and architecture trends, and ensures every touchpoint reflects the Fisher & Paykel brand. Desirable but not required: bachelor’s degree in marketing, business, design, architecture, or related field; equivalent hands-on leadership experience will be considered. The role emphasizes leadership, client relationships in luxury/design-adjacent environments, and delivering outstanding customer experiences while managing staffing, operations, budgeting, and reporting within the Centre.