Design Coordinator, C&B
$31,200–$31,200 year
On-siteCherry Creek, Colorado, United States
Job Summary
Manage appointments, sales aids replenishment, and post-purchase outreach while assisting Designers with consultations and project delivery. Own the organization of in-store events and pipeline activities, acting as the point person for CDST and B2B partnerships. Deliver individual sales and service goals by identifying customer needs, demonstrating selling skills, and passing clients to Designers as appropriate. Maintain partnerships with store and e-commerce channels, ensuring full awareness of product information, brand aesthetics, and industry trends. Support store training on design services and execute large-scale projects as assigned.
Required Qualifications
- 1+ years of relevant experience in Retail or Customer Service
- Experience organizing events
- Proficient in Google platforms, virtual communication, and appointment management systems
- Understanding basic design functions, including spatial planning, fabric selection, lighting, and interior design styles
- Excellent, effective, timely communication skills and the ability to translate the brand vision and the customer's wants/needs
- Ability to stay up to date on market trends
- Ability to be an agent of change and shift quickly as our business evolves
- Proven track record of building long-lasting relationships with customers
- Interpersonal skills; team player
- Strong organizational skills
- Possess a clear understanding of the brand aesthetics and merchandising strategy by channel: store, e-commerce, and catalog
- Ensure full understanding and awareness of all product information, including characteristics and care information, and stay informed on the competition and industry trends
- Act as the point person and maintain partnerships with CDST and B2B departments
- Deliver individual sales, KPI, service goals, and productivity standards, and engage customers on the sales floor by demonstrating our selling skills
- Actively listen to the customer to identify which products will best meet their needs and communicate company loyalty services
- Support store training and education on design services to drive a clear understanding of design services and offerings
- Support large-scale projects as assigned
- Must be authorized to work in the US (E-Verify participation)
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