Deputy Store Manager
On-siteBraintree, England, United Kingdom
Job Summary
Lead and motivate your store team to achieve brand-driven KPIs covering Customer Focus, Visual Excellence, Commerciality, Operations, and Communication while embodying Mint Velvet's values of Soul, Courage, and Resilience. Recruit a dynamic team reflecting the brand profile, drive personal development, and deliver exceptional visual standards that enhance the in-store customer journey. Manage robust operations, control sales, costs, stock loss, and payroll, while using market data to execute an omnichannel approach against competitors. Join the vibrant, fast-growing business to represent the relaxed glamour style and foster a high-performing culture.
Required Qualifications
- proven experience in all areas of the Deputy Store Manager role
- experience managing a small team
- excelling in people management
- ability to consistently deliver great service to our loyal Mint Velvet customers
- ability to know, wear and live the Mint Velvet style
- outstanding understanding of Mint Velvet's market position and competitors
Desired Qualifications
- Know and share the Mint Velvet brand story
- understand how it shapes the here and now and influences the future of retail
- use this to generate and act on any ideas, opportunities or concerns that may impact your store
- Recruit a dynamic, passionate and committed store team who reflect the brand profile
- foster a high-performing and efficient culture
- Be proactive in driving your own personal development
- continually improving your performance
- Achieve exceptional visual delivery which reflects the Mint Velvet visual guidelines
- creating a sanctuary of style and service that enhances the customer journey and overall experience in-store
- Follow and adhere to all policies and procedures
- run a sound and robust operation
- Achieve remarkable results across sales, costs, stock loss and payroll
- Understand the ever-changing retail landscape
- use available data to drive an omnichannel approach
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