Deputy Manager - Placement
HybridMumbai, Maharashtra, India
Job Summary
Prepare and process key documentation including specifications, loss records, and proposal components to facilitate market submissions. Analyze quotes from various markets, review client insurance programs, and ensure coverage specifications submitted to carriers are accurate. Manage follow-up on outstanding documentation, coordinate changes with underwriters, and maintain appropriate market contacts. Oversee performance management for small to medium-sized groups, coordinate team workload, and ensure staff levels meet client needs. Conduct monthly performance reviews, identify individuals for succession planning, and manage attrition per company standards. Review operational and quality failures, conduct root cause analysis, and monitor improvement plans. Manage system and work transfers by identifying roadblocks and providing solutions. This Deputy Manager role supports the Placement team at Marsh Risk in Mumbai, requiring at least three days of in-office work.
Required Qualifications
- Graduate with 6 plus years' experience in the insurance broking domain
- 2-3 years' experience in team management
- Process knowledge of broking business and insurance terminologies
- Ability to prioritize and handle multiple tasks during peak volume periods
- Collaborative mindset across levels and teams
- Good command on MS Office applications (MS-Excel, MS-Word)
- Decision making and Problem solving skills
- High attention to detail
- Good relationship skills
- Proven ability to work on functional initiatives
- Willingness to work 12pm – 9pm or 1pm – 10pm shift
- At least three days a week in the office
Desired Qualifications
- Certification in Insurance domain
- Adaptable communicator, facilitator, influencer and problem solver
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