Deputy Commissioner, Operations
$220,000–$250,000 year
On-siteNew York City, New York, United States
Job Summary
Lead the Division of Operations and Administration, including Business Operations, Office of Planning & Data Management, Office of Information Technology, Office of Procurement, Office of General & Administrative Services, and Office of Emergency Preparedness & Response. Partner with Senior Leadership to assess, design, and implement high-quality plans that enhance operational infrastructure, streamline workflows, and embed ownership of key management functions. Drive cross-functional collaboration to identify process improvements, establish standardized project management frameworks, and oversee project portfolios ensuring alignment with strategic priorities. Direct procurement and contract management activities to ensure compliance and efficiency while identifying new partnerships to expand service delivery. Monitor performance metrics, lead continuous improvement efforts, and foster a culture of accountability, transparency, and employee engagement across the organization.
Required Qualifications
- A Master's Degree from an accredited college in Social Work, Human Services, Public Administration, Business Administration or an equivalent/related field
- four years of satisfactory experience of a nature to qualify for the duties and responsibilities of the position
- at least 18 months of which must have been in an administrative, managerial, or executive capacity or supervising personnel performing activities related to the duties of the position
- A bachelor's degree from an accredited college
- six years of satisfactory experience of a nature to qualify for the duties and responsibilities of the position
- at least 18 months of which must have been in an administrative, managerial, or executive capacity or supervising personnel performing activities related to the duties of the position
- A four-year high school diploma or its educational equivalent
- ten years of satisfactory, full-time progressively responsible experience as described in '1' above
- 18 months of which must have been in an administrative, managerial, executive or supervisory capacity
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