Dept Mgr – Ladies’
On-siteLas Cruces, New Mexico, United States
Job Summary
Manage the retail department by acting as Manager on Duty, opening and closing the store, and supervising associates to deliver Best of the WEST customer service. Drive sales by performing personal selling, meeting hourly goals, and coaching staff on product knowledge and techniques while maintaining visual standards and store cleanliness. Handle customer complaints, returns, exchanges, and associate assignments, ensuring compliance with policies and active participation in loss prevention measures. Monitor timecard exceptions, track department performance against sales and payroll goals, and report safety incidents promptly. Assist store leadership with initiatives and perform cashier duties as needed.
Required Qualifications
- Proven ability to sell product and manage a retail department
- Proven ability to drive results, develop talent, excel in customer service and exercise sound decision making and judgement
- Ability to comprehend basic instructions, interpret documents and apply abstract principles to a wide range of complex tasks
- Associate must be able to read English
- Associate must be able to understand English
- Associate must be able to stay alert and productive during work hours assigned
- Be able to perform the tasks of a Cashier, Sales Associate and Key Carrier
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