Depot Operations Supervisor
$31,075,200–$31,075,200 year
On-siteBlandford Forum, England, United Kingdom
Job Summary
Track team performance against daily, weekly, and monthly targets while driving consistent delivery of operational standards and established processes. Manage health and safety, stock levels, local delivery fleet operations, and facilities maintenance. You will help develop both depot operational performance and team skills, modeling commitment to deliver outstanding service. Get involved in day-to-day tasks including deliveries, requiring a full UK manual driving licence held for at least two years. Lead and motivate the team to achieve shared objectives while coaching staff to improve daily standards.
Required Qualifications
- Experience in a supervisory role- leading and motivating a team to achieve shared objectives
- Strong communication skills
- Customer service ethos
- Confident using IT systems
- Strong influencing skills
- Able to understand and influence KPIs
- Problem solving skills
- Full driving license
- You must have held a UK manual driving licence for at least 2 years
- All offers of employment are subject to a Driving Assessment, Driving Licence checks and basic DBS checks
- This role is 40 hours per week, working any 5 of 6 days (closed Sundays.)
Desired Qualifications
- Previous experience of leading a team within a retail, wholesale, customer service or operational/logistics environment
- Some knowledge of commercial / P&L / budget management
- Health & safety training
- Food safety training
- Coaching skills
- Experience of developing a team
- Experience of implementing operational policies and processes
- A can-do attitude, a positive outlook, and the tenacity to deliver results
- A team player, able to both lead and follow, with a clear focus on delivering the best experience possible for the customer
- A strong leader who inspires trust in their team
- Can communicate well with everyone in order to deliver the 'day job'
- Coaches the team to improve every day
- Takes accountability
- Sets the bar in terms of what is acceptable in terms of standards and service
- Fosters and develops strong working relationships within the team and the wider business
- Has a real passion for making a real difference in the community
- Ensures that the customer is at the heart of every decision
- Passion, energy, commitment, and the ambition to succeed
- Willingness to lead from the front – role-model the way and be 'hands-on' to support the team in carrying out their roles when required whether that's driving a delivery van or picking in the cold store
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