Deposits and Disbursements Representative
$39,500–$53,000 year
On-siteLynchburg, Virginia, United States
Job Summary
Review checks for negotiability and support deposit processing. Process financial transactions, including premium payments, rejected premiums, premium refunds, premium reversals, suspense entries, and related disbursement activity. Research premium activity, respond to inquiries related to premium application and billing, and resolve unidentified customer payments. Process inbound and outbound wire transactions, as well as stop payments, voids, and manual checks accurately and within established deadlines. Maintain internal controls related to check handling while protecting the accuracy and integrity of customer records. Learn and support multiple department functions to ensure timely processing and responsiveness to changing business needs. Stay current on compliance, product, and procedural changes. Support other projects and duties as assigned.
Required Qualifications
- High school diploma or equivalent
- Proficiency with Microsoft Office applications, including Excel, Word, and Teams
- Strong verbal and written communication skills
- Ability to work collaboratively in a team environment
- Ability to adapt to changing priorities in a fast-paced setting
- Strong organizational, prioritization, analytical, and detail-management skills
- Ability to quickly learn Customer Service accounting and reporting systems
- Strong attention to detail and commitment to accuracy
- Ability to consistently deliver high-quality work
- A dedicated, distraction-free workspace
- Reliable high-speed internet
- Virginia residency
- In-office availability in Lynchburg, VA
- Monday through Friday work schedule
- Consistent, reliable, and predictable attendance
Desired Qualifications
- 1+ years of experience in banking, accounting, financial operations, cash processing, or a related environment
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