Deposit Processing Specialist
On-site · Green Bay, Wisconsin, United States
Job Summary
Deposit Processing Specialist is responsible for processing and verifying items for commercial, agriculture and consumer accounts accurately and timely in a deadline-driven, fast-paced environment. This role involves data entry, research, and cross-training within the department; obtain and maintain NCP credentials; deliver excellent customer service via email, phone, and chat; ensure compliance with bank policies; manage overdraft processing, stop/hold reviews, and item corrections per MACHA rules; review daily reports and reconcilations; monitor fraud and indexing software; identify process improvements; act as an internal resource in absence of the Deposit Processing Team Lead; take ownership of projects and provide reporting to supervisory staff; uphold Nicolet’s policies on equal opportunity and diversity.
Required Qualifications
- High School diploma or equivalent
- 2 years bank experience required
- NCP Certification preferred
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