Deploy & Implementation Deployment Engineer
On-siteBrisbane, Queensland, Australia
Job Summary
Provision and deliver servers to customers by executing the full workflow from order intake to handoff, including hardware configuration, firmware updates, OS installation, and network setup. Coordinate with data center teams for physical tasks like racking and cabling, while tracking order status and deadlines to ensure timely delivery. Immediately flag risks regarding hardware shortages or component failures to the Regional Manager and escalate complex technical issues to prevent delivery stalls. Maintain accurate delivery records and documentation in real time, and contribute to runbook improvements through retrospectives on delays. This execution-focused role supports Megaport's global NaaS delivery across Asia-Pacific, Europe, and the Americas.
Required Qualifications
- Advanced English communication skills
- Hands-on experience with server hardware and/or data center operations
- Server hardware: assembly, diagnostics, component replacement
- Data center basics: rack layouts, cabling, PDU, remote hands coordination
- Linux system administration
- Familiarity with Windows Server environments
- RAID technologies and storage fundamentals
- IPMI/BMC out-of-band management
- Basic networking knowledge: IP addressing, VLANs, connectivity troubleshooting
- Ability to work against deadlines and manage multiple orders in parallel with speed and accuracy
- Discipline in following documented processes and keeping records accurate
- Clear written communication for status updates, records, and escalations
Desired Qualifications
- Experience in ISP, hosting, cloud infrastructure, or hyperscale data center environments
- Familiarity with provisioning/automation tooling (e.g., PXE boot, imaging systems) or DCIM platforms
- Basic scripting skills (Bash, Python) for automating repetitive tasks
- Relevant certifications (e.g., CompTIA Server+, Linux+, LPIC-1, CCNA)
- Experience working with ticketing or order management systems in an operations environment
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.