Department Supervisor- Palisades Center
$39,520–$49,920 year
On-site · West Nyack, New York, United States
Job Summary
Department Supervisor at H&M Palisades Center focuses on delivering exceptional customer experiences and driving store profitability. Responsibilities include supporting omni-channel customer service, ensuring visual and commercial execution per global guidelines, promoting the Hello Member loyalty program and in-store sustainability initiatives, managing fitting room and checkout routines, maintaining stock and BOH standards, and collaborating with the team to share knowledge, provide feedback, and meet store objectives. The role requires strong leadership, effective communication, analytical problem-solving, and a customer-centric approach to sales, with emphasis on merchandising, product knowledge, and adherence to store procedures and legal requirements. Benefits and a comprehensive compensation package accompany the position.
Desired Qualifications
- Retail leadership
- Customer service excellence
- Team development and coaching
- Visual merchandising knowledge
- Traffic/stock management
- Strong communication and collaboration
- Analytical problem-solving
- Performance and KPI mindset
- Omni-channel customer experience
- In-store operations efficiency
- Familiarity with point-of-sale processes and loyalty programs
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