Department Secretary
$40,144–$59,654 year
On-siteJamaica Plain, Massachusetts, United States
Jamaica Plain, Massachusetts, United StatesOn-sitePart Time$40,144–$59,654 yearHealthcare TechEnterprise
Part TimeEnterpriseHealthcare Tech
Job Summary
Answer clinic phones, retrieve messages, and check in patients promptly for the Outpatient Infusion Center at Faulkner Hospital. Collaborate with healthcare team members to schedule patient infusion appointments and greet visitors while responding to patient and family needs. Perform secretarial duties under the supervision of the Director to ensure efficient department operations in a busy, confined environment. Work per diem Saturday shifts from 7am for 8-10 hours. Requires a high school diploma, 2-3 years of medical setting experience, and proficiency with Epic and Microsoft Office.
Required Qualifications
- High School Diploma or Equivalent
- Experience in a medical setting
- Proficient with using a computer and a range of computer applications; including Microsoft Office
- Demonstrates accuracy, thoroughness, and orderliness in performing work assignments with a strong attention to detail
- Self-motivated and creative in crafting new approaches to solve problems
- Diffuses potentially volatile situations in a skillful and proficient manner
- Excellent interpersonal skills and ability to work effectively with a diverse group of providers, patients, visitors, and hospital staff
- Discerning with sensitive and confidential nature of Psychiatry department; handles all matters with utmost discretion
- Adept time management skills; prioritizes urgency and meets fast-approaching deadlines in a sometimes challenging environment
- Displays professional verbal and written communication skills with patients, providers, and staff
- Flexible and adaptable to the evolving nature of the outpatient clinic
- Knowledge of medical terminology
- Adheres to all I CARE Standards
- Per Diem shifts on Saturdays for Outpatient Infusion Center at Faulkner Hospital
- 7am shift, for 8-10 hours
Desired Qualifications
- Associate's Degree
- Bachelor's Degree
- Experience in a medical setting 2-3 years
- Prior experience with Epic 1-2 years
- Knowledge of medical terminology preferred
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