Department Manager - West Towne Mall

Department Manager at H&M overseeing a store department in Madison. Lead a team to deliver an exceptional omni-channel customer experience, optimize sales and profit, and maintain visual and commercial standards. Responsibilities include recruitment, onboarding, performance evaluations, upskilling, and succession planning; manage budgets, stock, fitting room, checkout, and admin routines; ensure product knowledge, customer service, and collaboration with Visual Merchandiser; drive fashion knowledge, player development, and in-store operations to meet company guidelines and regional requirements.