Department Manager - Trade - Narellan
On-siteNarellan, New South Wales, Australia
Job Summary
Lead and develop a team to deliver a consistent, knowledgeable, and efficient experience for trade customers while building strong relationships with key accounts. Drive sales through effective merchandising, strong availability, and meaningful customer engagement by working closely with Trade Specialists and the wider store team. Manage rostering, stock flow, and day-to-day operations to keep everything running smoothly, using customer insights to improve service and strengthen long-term loyalty. This includes a minimum of one in three weekend roster and some public holiday work. You'll shape how commercial customers experience Bunnings, driving growth and building capability in a fast-paced, customer-focused environment.
Required Qualifications
- Minimum age of 15
- Strong understanding of customer service and commercial outcomes
- Ability to approach, connect and confidently interact with customers and teams
- Ability to prioritise tasks & meet deadlines in a fast environment
- This role includes a minimum of 1 in 3 weekend roster
- Some public holiday work is required
Desired Qualifications
- Experience leading from the floor and supporting your team
- Connecting with customers and making things happen
- Understanding what great service looks like in a trade environment
- Collaborative mindset, working closely with others to solve problems and deliver results
- Comfortable balancing day-to-day operations with longer-term thinking
- Enjoying building strong relationships that make a difference
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