Department Manager - The Glen
On-siteGlen Waverley, Victoria, Australia
Job Summary
Lead your team to deliver an outstanding customer experience by ensuring excellent operational and visual standards while actively promoting and selling products. Analyze sales performance, identify commercial opportunities, set goals, and create plans to optimize results, profits, and stock levels. Manage team planning, scheduling, and ensure seamless opening and closing routines. Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture. Stay updated on fashion trends, customer preferences, and competitors to maintain a competitive edge. Represent yourself and the brand positively during all customer interactions.
Required Qualifications
- Experience in retail management and operations
- Strong leadership skills
- Expertise in sales planning, analysis, and follow-up
- Ability to use customer-centric tools and reporting
- Ability to manage statistics and work with numbers
Desired Qualifications
- Passion for coaching and developing teams
- Exemplifying company values and culture
- Strong and confident leaders who inspire, coach, and develop their teams with integrity
- Thriving in collaborative, dynamic environments
- Solution-focused mindset
- Motivated to create great customers experiences while promoting and selling our products
- Keen interest in fashion trends, commerciality, and competitor insights
- Effective communicators
- Creative
- Curious
- Achievement-oriented
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