DEPARTMENT MANAGER - SHOES

Motivate associates to deliver outstanding customer service through training, coaching, and leading by example. Develop relationships to grow department business and execute all duties of a shoe sales associate. Assess associate performance to improve service quality, increase sales, and meet department goals. Provide feedback on service, selling, and account statistics. Develop and implement solutions to solve customer problems and department needs. Be available to work a rotation of day, evening, and weekend shifts.