Department Manager - Service
On-siteSpringvale, Victoria, Australia
Job Summary
Lead a team of 20+ to maintain an engaged and safe work environment while performing duty manager responsibilities, including opening and closing the store across weekdays and weekends. Build team capability on Best Experience and Safety Culture & Compliance through engagement, performance management, and recognition. Drive department sales via strong merchandising and key metrics monitoring, while ensuring stock accuracy, replenishment discipline, and loss prevention processes. Monitor customer service levels, liaise with Merchandising, Store Leadership, and Health and Safety teams, and act on customer feedback to improve the end-to-end experience. This role includes a minimum of 1 in 3 weekend roster and some public holiday work. You will report directly to your Operations Manager and Complex Manager.
Required Qualifications
- Previous experience in leading teams in the retail industry or a large, high volume customer focused organisation
- Confident leader, experienced in opening and closing the store and supporting smooth trade across weekdays and weekends
- Champion a Safe & Secure environment by role‐modelling safety leadership and ensuring compliance with policies and procedures
- You must be age 15 or over to apply for a role at Bunnings
- Background checks may be required (police, employment, medical and qualification checks)
Desired Qualifications
- Previous experience in leading teams with a focus on Safety and Wellbeing and Specialist products is preferred
- Ability to develop teams and provide a healthy environment in which to work
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