DEPARTMENT MANAGER - SALES - SOUTHPARK MALL
$39,520–$43,680 year
On-siteMoline, Illinois, United States
Job Summary
Motivate associates to deliver outstanding customer service through training, coaching, and leading by example. Develop relationships to grow department business while executing sales associate duties to meet individual and account goals. Assess associate performance to improve service quality, increase sales, and meet department targets. Provide feedback on service, selling, and account statistics. Develop and implement solutions to solve customer problems and department needs. Be available to work a rotation of day, evening, and weekend shifts. Represent Von Maur as America's Leading Department Store by building a team that supports legendary customer service and drives retail growth.
Required Qualifications
- Motivate associates to deliver outstanding customer service
- Train, coach and lead by example
- Execute all duties of a sales associate
- Meet individual sales and account goals
- Assess associate performance
- Provide feedback to associates on service, selling, and account statistics
- Develop and implement solutions to solve customer problems and department needs
- Be available to work a rotation of day, evening, and weekend shifts
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