Department Manager
On-siteMumbai, Maharashtra, India
Job Summary
Lead your team to deliver an outstanding customer experience by ensuring excellent operational and visual standards while actively promoting and selling products. Take responsibility for analyzing sales performance, identifying commercial opportunities, setting goals, and creating plans to optimize results, profits, and stock levels. Manage team planning, scheduling, and ensure seamless opening and closing routines. Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture. Stay updated on fashion trends, customer preferences, and competitors to maintain a competitive edge. Represent yourself and the brand positively during all customer interactions. This full-time position in Pune reports to the Store Manager.
Required Qualifications
- 3+ Years of experience in retail management and operations
- Strong leadership skills
- Expertise in sales planning, analysis, and follow-up
- Ability to use customer-centric tools and reporting
- Strong and confident leadership
- Ability to inspire, coach, and develop teams
- Integrity
- Solution-focused mindset
- Motivation to create great customer experiences
- Ability to promote and sell products
- Keen interest in fashion trends
- Interest in commerciality
- Interest in competitor insights
- Ability to drive sales
- Effective communication skills
- Creativity
- Curiosity
- Flexibility
- Analytical skills
- Achievement orientation
- Ability to manage statistics
- Ability to work with numbers
- Full-time availability
- Willingness to work in Pune
Desired Qualifications
- Passion for coaching and developing teams
- Ability to exemplify company values and culture
- Thriving in collaborative environments
- Dynamic environment adaptability
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