Department Lead - Livestock/Ag
$37,440–$46,904 year
On-siteElmira, New York, United States
Job Summary
Oversee department operations by managing inventory, scanning outs, executing price changes, and implementing planogram sets to maintain consistent merchandising standards. Conduct regular stock counts, reconcile discrepancies, and replenish inventory while ensuring strict adherence to cleanliness and safety protocols. Coordinate recovery processes, manage front-end transactions, and utilize office and retail equipment including forklifts and pallet jacks. Provide exceptional customer service using the engagement model and participate in cross-training and learning initiatives. Work a 40-hour week with varied hours, days, nights, and weekends as business dictates.
Required Qualifications
- At least 2 years of retail experience with knowledge of specific department
- Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely
- Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses
- Demonstrate a high level of adaptability in response to changing priorities, unexpected challenges, and evolving business needs
- Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty
- Strong problem-solving skills to quickly identify and address issues, minimizing potential delays or disruptions
- Ability to remain composed and focused during high-pressure situations, ensuring quality and timely outcomes
- Demonstrated ability to prioritize tasks, meet deadlines, and maintain a high level of attention to detail
- Demonstrated ability to meticulously review and analyze information, identifying errors or inconsistencies to maintain high levels of accuracy
- Comfortable navigating computer systems and software to assist customers or manage tasks
- Excellent verbal and written interpersonal and communication skills
- Excellent customer service skills
- Flexibility with hours: ability to work a 40-hour workweek with varied hours, days, nights, and weekends as business dictates
- Ability to maintain a seated or standing position for extended durations
- Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently
- Ability to use a ladder and/or pallet jack
- Able to navigate and access all facilities
- Skill to effectively communicate verbally with others, both in-person and via electronic devices
- Close vision for computer-related tasks
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