Department Lead - Home and Garden Lead

Greet and engage every customer to ensure an exceptional experience, demonstrating solid product knowledge and maintaining outstanding standards. Train and coach associates on all business aspects to build consistent skills, while efficiently managing staff and fostering a respectful work environment. Adapt management styles to achieve desired results and ensure compliance with policies, including clean uniforms and safe work areas. Monitor merchandise stock levels, presentation, and signage, then perform accurate inventory counts and timely receipt of goods. Operate POS systems for cash management, opening and closing tills, markdowns, returns, and sign creation.