Dental Treatment Coordinator (Columbia)
$33,280–$43,680 year
On-site · Chicago, Illinois, United States
Job Summary
Dental Treatment Coordinator role to bridge communication between patients and dental care providers, guiding patients through treatment plans, explaining procedures and costs, coordinating appointments, verifying insurance benefits, and submitting documentation to insurers. Partners with dentists, assistants, and administrative staff to optimize patient experience, streamline treatment workflows, and support office efficiency. Requires a high school diploma or equivalent, prior dental office experience, proficiency with Dentrix/Eaglesoft, HIPAA familiarity, strong communication and organizational skills, and ability to guide patients through treatment decisions; Spanish bilingual preferred. Benefits include medical/vision, PTO, 401K, and free dental treatment at locations.
Required Qualifications
- High school diploma or equivalent
- Previous experience in a dental office
- Proficiency with dental practice management software (Dentrix / Eaglesoft)
- Experience with dental insurance claims and benefit verification systems
- Familiarity with HIPAA regulations and patient confidentiality standards
- Excellent communication and organizational skills
- Background in customer service or sales, ability to guide patients through decision-making
- Bilingual - Spanish (preferred)
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