Dental Receptionist
On-sitePrescott, Arizona, United States
Job Summary
Greet patients and visitors in person or by telephone, managing appointment scheduling and modifying times as needed. Maintain patient accounts by recording financial information, verifying insurance details, and processing payments accurately. Prepare the dental office for the next day by checking appointment lists and organizing patient files. Handle patient care logistics, including treatment room maintenance, and resolve service issues or special accommodations. Conduct follow-up phone calls for reminders and recovery updates while ensuring strict confidentiality of all health data. This full-time role in Prescott, Arizona, requires proficiency in patient management software and strong organizational skills within a patient-centered environment.
Required Qualifications
- Excellent interpersonal communication skills to interact professionally with customers and team members
- Positive attitude and professional demeanor at all times
- Strong organizational skills and the ability to multitask effectively in fast-paced environment
- Must be a reliable and adaptable team player
- Proficient in computer applications, including patient management software, with a keen attention to detail
- Ability to maintain strict confidentiality regarding patient health information
- High school diploma or equivalent
- Ability to stand or sit for prolonged periods and manage reception area equipment and machinery
Desired Qualifications
- Previous experience in dental office operations
- Strong understanding of dental terminology and procedures
- Further certification in office management or a related field
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.