Dental Receptionist, Emergency and Limited Care Treatment Clinic

Provide patient-centered front-desk support for the Dental Clinic, handling telephone-based customer service, scheduling, patient registration, and intake of demographic and insurance information. Serve as the first contact for patients, answer billing questions, process payments, and assist with appointments while maintaining HIPAA, OSHA, and Infection Control compliance. Collaborate with faculty, peers, and supervisors to deliver efficient, courteous service and direct callers to appropriate areas as needed. Position supports students in the University of Louisville School of Dentistry in a clinic setting located at 501 S. Preston Street, Louisville, KY.