Dental Receptionist Armenian Speaking
$45,760–$52,000 year
On-siteBurbank Los Angeles County, California, United States
Job Summary
Greet patients, answer phones, and manage daily appointment scheduling while verifying insurance and collecting payments. Register new patients, confirm bookings 48 hours in advance, and coordinate lab cases to maintain efficient clinical flow. Monitor patient balances, update records, and communicate treatment plans or financial options directly to visitors. Maintain a clean reception area, track marketing responses, and support community outreach efforts in line with office guidelines. This role requires bilingual Armenian skills and experience with dental software like Open Dental and Practice by Numbers. Monday through Friday, 8am to 5pm.
Required Qualifications
- High School Diploma or equivalent
- 2+ years of experience working at a dental front desk
- Knowledge and experience with dental treatment plans, PPO & Medical insurance requirements
- Strong background in customer service
- Insurance verification (full PPO breakdown and ability to give accurate insurance estimates, medical authorizations & preauthorizations)
- Ability to multitask front office duties including answering phones, scheduling, check-in/out, and verification
- Strong communication skills to present and explain treatment plans and financial options to patients
- Experience with Dental Software (Open Dental and Practice by Numbers)
- Working knowledge of dental procedures and terminology
- Bilingual Armenian
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