Dental Patient Care & Financial Coordinator (Front Desk)
On-siteLos Gatos, California, United States
Job Summary
Deliver customized comprehensive care by managing front desk operations, including efficient patient scheduling, triaging calls and texts, and interpreting account ledgers for balances and EOBs. Collect payments, explain insurance copays, and present treatment plans while maintaining OSHA and HIPAA compliance. Interpret account ledgers for balances, credits, and EOBs. Collect payment and ask for reviews. Explain insurance, copays. Present and close treatment plans. OSHA/HIPAA compliance officer. Administrative duties. Cross-trained in insurance billing/AR, implementing and analyzing metrics, marketing/business development, etc.
Required Qualifications
- 2+ yrs working in excellent customer service
- leadership roles
- Professional
- Relationship-driven
- Punctual
- Comfort Conscientious
- Growth-minded
- Exemplary presence at the front desk
- Efficient and accurate Patient scheduling
- Stellar Communication/Triaging in person, phone calls, texts
- Interpreting Account Ledgers for balances, credits, EOBs
- Collecting payment
- Asking for Reviews
- Explaining insurance, copays
- Presenting and closing treatment plans
- OSHA/HIPAA compliance officer
- Administrative duties
- Cross-trained in insurance billing/AR
- implementing and analyzing metrics
- marketing/business development
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.