Dental Operations Manager
$75,000–$75,000 year
On-siteNorth Barrington, Illinois, United States
Job Summary
Lead daily front office operations, manage revenue cycle workflows, and execute strategies to enhance performance across people, processes, and profitability. Serve as a key liaison between the practice and support center to align priorities, resolve issues, and drive practice success. Hire, train, and coach all employees while monitoring patient feedback to improve satisfaction and retention. Take full accountability for front desk operations, including scheduling, insurance verification, billing accuracy, and collections. Audit daily workflows for compliance, reconcile financial reports, and manage the practice budget by controlling costs and optimizing revenue. Collaborate with the owner doctor and regional leadership to develop growth strategies, implement marketing initiatives, and support annual budgeting and forecasting.
Required Qualifications
- Proven experience as a Dental Office Manager or a similar leadership role with a demonstrated track record of driving growth for 2+ years
- Ability to work 5 days every week
- 1+ years' experience owning the profit and loss statement
- Entrepreneurial mindset with a focus on innovation and continuous improvement
- Excellent analytical skills and the ability to leverage data for strategic decision-making
- Proficiency in providing effective leadership by inspiring and motivating teams
Desired Qualifications
- Experience managing the full revenue cycle, including insurance claims, collections, and patient billing
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