DENTAL OFFICE MANAGER

Manage daily office operations to ensure smooth patient flow and optimal scheduling efficiency. Supervise, mentor, and train Dental Assistants, Hygienists, and Receptionists through regular performance check-ins and daily huddles. Approve timecards and PTO requests while developing employee schedules to cover absences. Ensure compliance with WISHA, HIPAA, and state regulations. Evaluate office production to improve efficiency, patient retention, and profitability. Take ownership of the dental budget, tracking expenses and overseeing purchasing. Assist with creating electronic charts, verifying insurance benefits, and completing prior authorizations. Address patient complaints and resolve complex scheduling issues to maintain retention. Fill in at the front desk when receptionists are absent. This role supports an integrated care clinic combining primary care, behavioral health, and opiate treatment. The position requires proficiency with dental practice management software like Dentrix and at least three years of team management experience.