Dental Office Manager
$60,000–$65,000 year
On-site · Fargo, North Dakota, United States
Job Summary
As a Dental Office Manager (Operations Manager) at Aspen Dental, you will lead the office in all operational aspects to support doctors, ensure exceptional patient service, verify insurance payments, manage scheduling, and oversee profit and loss to increase profitability. You will hire, develop, manage, and retain office staff, conduct daily huddles to align the team, and participate in an extensive ten-week training program to build business and leadership skills. You will ensure compliance with company policies, government regulations, and dental board standards while driving patient satisfaction and loyalty.
Required Qualifications
- Minimum of one year of managing a team of direct reports
- High school diploma or equivalent; college degree preferred
- Strong communication and interpersonal skills
- Ability to analyze data and leverage it to drive profitability
- Ability to lead and develop staff
- Familiarity with insurance payments and collections
- Knowledge of government regulations and dental board standards
- Customer service orientation and ability to build patient trust
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