Dental Office Manager
$50,000–$60,000 year
On-site · Port Saint Lucie, Florida, United States
Job Summary
Lead the office in all office operations in support of the doctors to help create lasting impressions and build trust and loyalty with patients. Participate in an extensive, ten-week training program to gain business and leadership knowledge. Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards. Hire, develop, manage and retain the office staff. Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care. Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability. Lead daily huddles with team to level set expectations to optimize patient experience and business performance.
Required Qualifications
- Minimum of one year of managing a team of direct reports
- High school diploma or equivalent; college degree is preferred
- Strong communication and interpersonal skills
- Ability to build rapport with patients of all ages and backgrounds
- Demonstrate analytical thinking; place a premium on leveraging data
- Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
- Hire, develop, manage and retain the office staff
- Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
- Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability
- Prepare and lead daily huddles with team to level set expectations to optimize patient experience and business performance
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