Dental Insurance Administration

Verify insurance benefits for new patients, update annual maximums and deductibles, and submit claims for hygiene appointments daily and surgical procedures upon record completion. Post insurance payments to patient accounts, follow up on outstanding claims, answer incoming calls, schedule new appointments, and assist with confirmations and rescheduling. Provide backup support for patient check-in and check-out while balancing daily financial reports and day sheets. This role supports Coastal Empire Periodontics & Implant Dentistry in maintaining accuracy in insurance and financial coordination within a growing specialty practice.