Dental Front Desk Admin
On-site · Ukiah, California, United States
Job Summary
The Dental Front Desk Admin handles front-desk duties in a dental office including extensive patient appointment scheduling, insurance verification and processing, billing and provider disputes, and delivering outstanding customer service. The role requires strong interpersonal skills, the ability to manage multiple tasks in a fast-paced environment, and proficiency with practice management software. Responsibilities include answering phones, assisting patients with paperwork, posting patient payments, ensuring accurate entry of insurance benefits, generating reports on past-due claims, and maintaining a welcoming office environment, while protecting patient information and confidentiality. The position may involve lifting up to 40 pounds and CPR may be required.
Required Qualifications
- Strong interpersonal skills
- Ability to handle insurance verification and billing processes
- Proficiency with practice management software
- Extensive patient appointment scheduling experience
- Ability to manage multiple tasks in a fast-paced environment
- Professional communication with patients and staff
- Ability to maintain confidentiality
- Attention to detail
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