Dental Customer Support Representative
$37,440–$45,760 year
On-siteLivermore, California, United States
Job Summary
Track, enter, and research information in current systems while maintaining inventory of shipping materials. Disinfect incoming cases following laboratory safety processes and maintain clean equipment and work areas. Weigh, package, stamp, and prepare shipping forms such as invoices and labels, then assemble and fill boxes for shipment. Unload, sort, and prioritize incoming packages for case entry while providing support to employees and managers on routing drivers for pickup and delivery. Deliver exceptional customer service via phone, email, and blog. Maintain a fast-paced, high-volume environment requiring strong organization and the ability to stand for long periods while lifting up to 30 lbs.
Required Qualifications
- High school diploma or equivalent
- Ability to stand for long periods of time
- Ability to lift up to 30 lbs
- Team Player
- Must be able to pass standard employee background check
Desired Qualifications
- Knowledge of dental lab products, materials, and techniques
- Strong interpersonal, verbal, and written communication
- High attention to detail
- Understanding of general administrative policies and procedures
- Self-motivated with strong organization skills and ability to manage multiple tasks in a fast-paced, high volume environment
- Basic computer knowledge with ability to learn new programs
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