Denny's Host / To Go Specialist
On-siteThe Villages, Florida, United States
Job Summary
Greet and welcome customers immediately upon arrival, verify party numbers, and seat guests appropriately while introducing daily features. Handle incoming telephone calls to take to-go orders, suggest new menu items and beverages, and collect payments following established cash procedures. Manage front-of-house operations by bussing tables, cleaning the hostess area, and organizing supplies. Execute back-of-house duties including packaging to-go orders with 100% accuracy, expediting dine-in orders, preparing drinks for waitstaff, and completing sign-off processes on receipts. Resolve customer complaints promptly and notify management as needed. This role requires strong communication skills, mathematical ability, and the dexterity to manage a cash box.
Required Qualifications
- Superior Customer Service Skills
- Superior Communication Skills
- Must be able to read and write in the English command
- Must have good mathematical skills
- Must have the dexterity to manage a cash box
- Must be a multi-tasker to manage numerous of task simultaneous
- Must be organized and detailed
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