Delivery Operations Team Lead
On-siteGurugram, Haryana, India
Job Summary
Conduct end-to-end Accounts Payable process design, including requisitioning, purchasing, receiving, and invoice processing with three-way matching. Analyze AP aging reports, GRIR reconciliations, and vendor statements to identify root causes of exceptions and payment holds. Manage payment runs via checks, wires, and direct debits while executing duplicate payment controls and early discount capture. Lead small teams or manage work efforts to improve invoice cycle time, touchless rates, and on-time payment performance. Collaborate with internal partners on SLA adherence and audit requirements, translating complex workflows into actionable updates. Operate in rotational shifts within Accenture's global Finance Operations vertical to optimize Procure-to-Pay operations.
Required Qualifications
- BCom/Master of Business Administration/B.B.M
- 7 to 11 years
- Proficiency in analysing AP aging reports, GRIR (Goods Receipt/Invoice Receipt) reconciliations, and vendor statement reconciliations
- Ability to identify root causes of invoice exceptions, payment holds, and three-way match failures
- Experience with month-end close activities including AP accruals, liability reporting, and balance sheet reconciliation
- Comfortable working with large datasets to track KPIs such as invoice processing cycle time, touchless rate, and on-time payment rate
- Proactively manage supplier relationships, including onboarding, master data maintenance, and escalation handling
- Act as a point of contact for internal business partners on AP process queries, SLA adherence, and audit requirements
- Translate complex AP workflows into clear, actionable updates for non-finance stakeholders
- Deep understanding of the full AP cycle — PO-based and non-PO invoicing, three-way match, payment runs (ACH, wire, cheque, virtual card), and payment terms management
- Experience with duplicate payment controls, early payment discount capture, and escheatment/unclaimed property compliance
- Familiarity with e-invoicing standards (EDI, XML, or portal-based), OCR/AI-based invoice capture, and touchless processing
- Track record of identifying and implementing process improvements that reduce invoice cycle time, exception rates, or manual effort in AP operations
- Experience with AP automation initiatives leveraging RPA or workflow tools (e.g. Power Automate) to streamline invoice routing and approval workflows
- Knowledge of vendor portal adoption strategies to drive self-service and reduce AP team workload
- Hands-on experience with Oracle ERP, Accelya, Concur, Power Automate/RPA, and service management tools supporting end-to-end Procure-to-Pay and Accounts Payable processes
- Understanding of the strategic direction set by senior management as it relates to team goals
- Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
- Please note that this role may require you to work in rotational shifts
Desired Qualifications
- In this role you are required to do analysis and solving of moderately complex problems
- May create new solutions, leveraging and, where needed, adapting existing methods and procedures
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