Delivery Manager
On-siteSan Francisco, California, United States
Job Summary
Own client delivery by managing relationships with program leads and steering committees, diagnosing and fixing workstream delays rather than escalating. Bridge engineering, product, sales, and clients to translate needs into client-ready output while building reusable templates and frameworks after every engagement. You will scoping and running complex migration engagements to grow accounts, deciding how AI agents and humans fit together to deliver results faster than clients expect. This is hire #2 on the delivery team, building a repeatable, AI-native model for enterprise transformation. You will define how AI gets implemented in the world's largest companies, working across ERP migrations, data platform modernizations, and GIS upgrades with minimal hand-holding.
Required Qualifications
- 5–10 years of experience, likely in a high-growth B2B startup, management consulting (MBB, Big 4, or strong boutique), or a founding role
- Executive Presence: You're comfortable running steering committees, navigating procurement, and translating between technical teams and senior leadership
- Business Instinct: You understand the why behind the why and proactively spot new opportunities — not just execute clear marching orders
- Structured Thinking Under Ambiguity: When a client says 'migrate 100+ systems,' you start decomposing workstreams and dependencies before anyone hands you a playbook — because there usually isn't one
- Genuine AI Fluency: You don't need to build our agents, but you understand what they can and can't do — and can communicate that credibly to audiences ranging from execs to SMEs
- Bias Toward Speed: You make judgment calls with incomplete information and tell clients what you're doing and why, rather than waiting for alignment across a dozen stakeholders
- Comfortable Context-Switching: We work across ERP migrations, data platform modernizations, GIS upgrades, and more. No one person is an expert in all of it, and you'll need to learn new fields fast rather than specialize in one
- Builder Mindset: You get energy from writing the process while running it — building the car while driving, with minimal hand-holding along the way
Desired Qualifications
- Delivery experience at a high-growth B2B startup (Palantir, Databricks, Snowflake, Celonis, or similar)
- Management consulting background (MBB, Big 4, or strong boutique) who left to build and deliver, not just advise
- Former founder or early operator at a startup
- Familiarity with AI/ML workflows or agentic systems, even at a conceptual level
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