Delivery Manager (Omani National)
On-siteMuscat, Muscat, Oman
Job Summary
Own overall engineering health across consumer channels including mobile, web, commerce, and AI platforms by driving capacity planning, utilization, and demand-supply alignment. Manage attrition, hiring pipelines, and workforce stability while ensuring the right skills align with programme needs. Conduct regular 1:1s with Tech Leads to remove operational bottlenecks, support team structuring, and enable predictable delivery outcomes without owning day-to-day execution. Establish visibility into engineering metrics and drive structured reporting for governance and compliance. Lead hiring, onboarding, and ramp-up plans aligned with programme expansion while monitoring performance and engagement.
Required Qualifications
- Customer orientation (Strong)
- Project Management methodologies (Strong)
- Account Management and Business Development (Expert)
- Stakeholder Management
- Communication & collaboration (Expert)
- Engineering team management & capability building (Expert)
- Capacity planning & workforce management (Expert)
- Stakeholder management & cross-team coordination (Expert)
- Delivery enablement & governance (Expert)
- Talent management (hiring, retention, onboarding) (Expert)
- Agile delivery understanding & team structuring (Strong)
- Dependency management & delivery alignment (Strong)
- Data-driven decision making (capacity/utilisation metrics) (Strong)
- Tools & systems (JIRA, workforce dashboards, tracking tools) (Strong)
Desired Qualifications
- Experience managing consumer-facing platforms (Mobile, Web, Commerce, AI)
- Experience in onsite client engagement roles
- Exposure to large-scale multi-pod delivery environments
- Strong understanding of engineering operating models within enterprise programmes
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