Delivery Manager
$94,300–$149,200 year
Remote · Brazil
Job Summary
Delivery Manager in Elastics Professional Services leads project delivery for billable engagements with a customer-facing focus. Responsibilities include supporting engagement execution from start to finish, identifying and mitigating risk, providing status reporting, coordinating with services sellers, architects, consultants, and customers, contributing to delivery methodology improvements, and partnering with Customer Success and Account Executives to support renewals and add-on opportunities. The role requires managing a portfolio of engagements, strong prioritization and time management, travel 20-40%, and a proven track record in IT/professional services delivery. A Bachelors degree in IT or computer science (or equivalent experience) is required; PMP, Scrum Master, or Agile certifications are preferred. The position emphasizes customer success, quality delivery, collaboration in a matrixed environment, and continuous improvement of delivery practices.
Required Qualifications
- Bachelors degree in IT, computer science, or equivalent experience
- PMP, Scrum Master, or Agile certifications preferred
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