Delivery Driver (non CDL)
$47,840–$47,840 year
On-sitePortland, Maine, United States
Portland, Maine, United StatesOn-siteFull Time$47,840–$47,840 yearLicense Or CertificationLarge
Full TimeLicense Or CertificationLarge
Job Summary
Deliver products to customers on time while ensuring professional interaction and unloading/staging cargo at destination sites. Collect monetary payments, verify product accuracy, and maintain all required administrative paperwork and compliance records. Operate powered industrial vehicles as needed and adhere to safety policies and transportation regulations. Travel 75% of the time with occasional lifting up to 50 pounds and exposure to weather conditions.
Required Qualifications
- High School or GED degree
- 1-2 years of related experience preferred
- Must occasionally lift products weighing up to approximately 50 pounds
- Must handle tires greater than approximately 50 pounds
- Must have close vision
- Must have distance vision
- Must have color vision
- Must have peripheral vision
- Must have depth perception
- Must have the ability to adjust focus
- Must be exposed to weather conditions prevalent at the time
- Must travel 75% of the time
- Must abide by all Company safety policies
- Must abide by state and federal transportation regulations
- Must collect payments from customers in monetary form acceptable to Company
- Must ensure all administrative paperwork concerning delivery orders required to move with shipments is available for inspection
- Must maintain records required for compliance with state and federal regulations, including driver's logs, records of fuel purchases, mileage records and other records required by law and Company policy
- Must occasionally operate powered industrial vehicles (forklift pallet jacks, order pickers, etc.)
- Must be Action-Oriented
- Must be Collaborative
- Must Communicate Effectively
- Must make good and timely decisions
- Must consistently achieve results, even under tough circumstances
- Must ensure Accountability
- Must have the ability and skill to ensure the optimum utilization of warehouse or production plant, equipment and materials
- Must have the ability and skill to manage and apply safe systems of work
- Must be able to navigate customer conversations by leveraging the four parts of a service conversation: open, learn, reply, and close
- Must be able to brief customer on service interaction
- Must be able to confirm logistics of visit/interaction
- Must be able to define scope of service interaction
- Must be able to display appropriate body language with the customer
- Must be able to offer alternative or interim solutions
- Must be able to read the customer's tone and body language
- Must be able to reflect and plan for future interactions
- Must be able to plan and prioritize work to meet commitments aligned with organizational goals
- Must be able to monitor, interpret and understand policies and procedures and ensure their alignment with organizational strategies and work objectives
- Must be able to recognize sales opportunities during service interactions to enhance overall customer service
- Must be able to present products and solutions in a compelling way
- Must be able to recognize clues for added needs
- Must be able to refer added customer needs to appropriate team
- Must be able to transition from service to sales conversation
- Must be able to express ideas, request actions, formulate plans, & policies by means of clear and effective verbal communications
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