Deli Lead
On-siteMadison, Wisconsin, United States
Job Summary
Lead the day-to-day operations of the retail deli department, ensuring associates are trained, the team is fully staffed, and all company standards and key performance indicators are met. Order and maintain inventory while validating received orders for quality, count, and weight, ensuring proper storage and product freshness. Manage team execution of stocking, production, and date-sensitive rotation tasks, handling spoiled products per guidelines. Communicate and execute weekly Flight Plans, manage scheduling and labor control, and support the department manager with staffing, training, performance management, and career development. Maintain a clean, well-stocked department adhering to food safety, cleaning, and guest experience guidelines, taking immediate corrective action when required.
Required Qualifications
- High School Graduate (Required) or Equivalent (GED)
- Ability to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally
- Ability to stand and walk for extended periods of time
- Ability to bend, stoop, twist and turn frequently
- Ability to work in a typical retail store environment (varied temperatures)
- Ability to be exposed to outside weather conditions
- Ability to work in a low to moderate noise level environment
Desired Qualifications
- 0-2 years of retail experience preferred
- Strong written and verbal communication, and bookkeeping skills
- Good organization, prioritization, decision-making, problem solving and conflict management skills
- Strong leadership abilities with capability to work in a hands-on environment
- Good strategic planning and business acumen skills
- Good knowledge of retail store operations
- Knowledge of retail management systems
- Suggestive Selling
- Knowledge of Products
- Proficient in Word, Excel, Outlook, and PowerPoint
- Ability to communicate in Spanish
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