Deli Lead Full Time
On-siteGrand Ledge, Michigan, United States
Grand Ledge, Michigan, United StatesOn-siteFull TimeSenior LevelEnterprise
Full TimeSenior LevelEnterprise
Job Summary
Provide direction for daily operations, processes, and conditions within the department. Plan, guide, and empower team members by assigning tasks, mentoring, and coaching to ensure customer service and sales goals are exceeded. Engage peers to deliver an exceptional shopping and checkout experience while modeling standards for product freshness, safety compliance, and inventory management. Lead ordering, receiving, stocking, pricing, and display activities; operate registers and powered equipment as needed. Participate in period-end inventories and act in lead capacity across other departments when required.
Required Qualifications
- Passion for customer service with total engagement that conveys approachability to customers and fellow team members
- Initiates interactions with customers and peers
- Excellent verbal and written communication
- Retail or other customer service experience
- Creative thinking skills
- Ability to influence others
- Ability to quickly build rapport and gain customer confidence to create repeat business
- Ability to lift, carry, push, pull, bend and twist while handling product
- Experience executing plans
- Positive influence to create a strong team environment
- A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported
Desired Qualifications
- Mentoring and coaching other team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards and team members have completed required trainings
- Supports training new team members/cross-training high potential talent, providing peer coaching on job responsibilities/standards to positively impact team member productivity
- Working with leadership on department schedule writing to focus on team member engagement, improving customer service, store sales and profitability
- Ensuring freshness of products by closely monitoring execution of rotation and dating policies
- Guiding the team in compliance with food safety standards and regulations and working in a safe manner aligning to 200% accountability
- Leading team members to ensure ordering, receiving, stocking, pricing, and product display are completed, where applicable
- Actively creating an environment that supports the Meijer culture, including valuing Diversity, Equity, and Inclusion
- Operating a register and cash handling when needed
- Operating powered equipment, where applicable
- Participating in period end inventories, where applicable, to help achieve goals
- May be required to act in Lead capacity in other departments throughout the store
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