Deli Clerk I
On-siteStevens Point, Wisconsin, United States
Job Summary
Provide helpful service by greeting guests, answering questions, and resolving concerns using the boomerang principle. Assist guests in locating items on or off the sales floor and professionally handle the Deli Department telephone. Receive, prepare, and fulfill guest orders and special requests with attention to detail. Inspect, rotate, and replenish deli products to maintain proper temperatures and inventory levels. Adhere to food safety logs and standards while ensuring quality expectations are met by 10 am and 5 pm daily. Maintain a flexible schedule across weekdays, weekends, and holidays with regular, timely attendance.
Required Qualifications
- Customer Focus: Ability to deal tactfully and effectively with guests and all personnel.
- Communication Skills: Good oral and written communication skills.
- Effective Problem-Solving: Ability to quickly assess and resolve issues in a dynamic and stressful work environment, while supporting team members.
- Safety Awareness: Comprehensive understanding of safety requirements and company safety policies, including proper training on slicers, lifting techniques, trash compactors, and balers.
- Food Knowledge: Knowledge of the retail food business, perishable department operations, and merchandising skills, with the ability to make timely and effective decisions.
- Lifting up to 50 pounds on an occasional basis.
- Full range of upper body motion.
- Ability to work at a fast pace.
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