Deli Bakery Lead
$37,440–$40,560 year
On-siteChampaign, Illinois, United States
Job Summary
Direct operations leadership for the deli bakery department, including planning, guiding, and empowering team members to execute daily tasks. Engage peers to ensure exceptional customer and checkout experiences while assigning daily work tasks and mentoring staff to meet sales and service goals. Monitor product rotation and dating policies to maintain freshness, enforce food safety standards, and lead ordering, receiving, and stocking activities. Support schedule writing with leadership to optimize engagement and profitability, operate registers and powered equipment as needed, and participate in period-end inventories. Act in lead capacity across other departments when required.
Required Qualifications
- Passion for customer service with total engagement that conveys approachability to customers and fellow team members
- Initiates interactions with customers and peers
- Excellent verbal and written communication
- Ability to influence others
- Ability to quickly build rapport and gain customer confidence to create repeat business
- Ability to lift, carry, push, pull, bend and twist while handling product
- Experience executing plans
- Positive influence to create a strong team environment
- A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported
Desired Qualifications
- Retail or other customer service experience preferred
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