Delaware Trust Administrative Officer II (DE TAO II)

Provide critical administrative client service and support to Delaware Trust Officers, including assistance with account administration, funds transfers, tax requests, and accounting system coding. Generate letters, manage account openings and closures, and handle phone coverage as a backup point of contact for client-facing Trust Officers. Execute PACE/Trust Web accounting transactions and perform general administrative duties such as typing, filing, and copying. Over time, responsibilities may expand to include document review, interpretation, discretionary actions within trust engagements, and client retention efforts. This role supports the Delaware Trust Officers in managing fiduciary relationships and meeting client expectations within Bank of America's Wilmington office.