Dedicated Fleet Manager
On-siteMaquoketa, Iowa, United States
Job Summary
Oversee daily operations and financial performance of assigned customer accounts, ensuring safe, efficient, and reliable service execution through driver management and load activity coordination. Lead, coach, and support drivers to promote engagement while fostering collaborative relationships with customers by addressing service needs and identifying efficiency improvements. Monitor and manage financial metrics including driver pay, overtime, and equipment utilization to achieve profitability goals, and track key performance indicators to implement corrective actions. Promote a safety-first culture by ensuring adherence to DOT and Hours of Service regulations, and partner with planning, maintenance, and leadership teams to optimize resource utilization. Maintain flexibility to support operations beyond standard hours as needed. Onsite at Family Dollar in Maquoketa, IA, Monday through Friday 6AM - 3PM.
Required Qualifications
- High school diploma or equivalent
- Proven experience in transportation or fleet operations with accountability for service and financial results
- Demonstrated success building and maintaining customer relationships
- Ability to analyze operational and financial data to identify issues and solutions
- Strong communication, decision-making, and organizational skills to influence outcomes across teams
- Must be able to lift up to 20 pounds
- Must be able to sit
- Must be able to stand
- Must be able to walk
- Must be able to use standard office equipment
- Must be able to communicate with colleagues or customers
- Must be available for travel
- Must be available for work beyond standard business hours as needed
- Must maintain regular and reliable attendance
Desired Qualifications
- A four-year degree or applicable work experience with demonstrated success
- Experience managing customer accounts or dedicated operations with measurable performance outcomes
- Proficiency in analyzing financial data and implementing strategies to improve profitability
- Familiarity with transportation management systems and data reporting tools
- Ability to drive process efficiency and develop action plans based on KPIs
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