Decathlon Banská Bystrica: Špecialistka / Špecialista servisu športového vybavenia
$1,252,160–$2,423,200 year
On-siteBanská Bystrica, Banská Bystrica Region, Slovakia
Job Summary
Diagnose equipment issues via on-site inspection or phone calls, accurately quote repair costs, and communicate clearly with customers regarding service status and pickup times. Perform precise repairs and maintenance on sports gear, customize products like textiles per client requests, and continuously refine technical skills. Support sustainable initiatives such as the Decathlon Bazár by extending product lifespans through repair rather than disposal. Build trust with customers through professional advice and a welcoming approach to ensure positive experiences both in-store and online. Full-time role (38.75 hours) with a starting gross salary of €1,165, plus monthly bonuses up to 10% and meal allowance.
Required Qualifications
- Expert knowledge of sports equipment diagnostics and repair
- Ability to accurately estimate repair costs
- Strong communication skills for explaining repair status and timelines to customers
- Technical skills for precise repair and modification of products
- Ability to perform regular maintenance on sports equipment
- Skill in customizing products (e.g., textile printing) based on customer requests
- Commitment to continuous improvement of technical skills
- Ability to provide 5-star customer service
- Professionalism and trust-building in customer interactions
- Full-time availability (38.75 hours)
- Part-time availability (20 hours)
- Eligibility for weekend overtime pay
Desired Qualifications
- Passion for sports
- Experience working with people
- Alignment with an ecological approach and sustainability values
- Interest in supporting sustainable projects like Decathlon Bazár
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