Debtors Controller
On-sitePretoria, Gauteng, South Africa
Pretoria, Gauteng, South AfricaOn-siteFull TimeStartup
Full TimeStartup
Job Summary
Prepare customer reconciliations, resolve claims within 12 hours, and allocate payments while circulating daily statements. Monitor customer balances, follow up telephonically on overdue accounts, and escalate problem cases with recommended actions. Conduct credit checks, assist with limit approvals, and maintain updated credit files ensuring compliance with internal policies. Liaise with sales on account queries and prepare weekly debtor age analysis reports. Thrive in a fast-paced environment managing high-volume books to reduce DSO and drive down overdue balances.
Required Qualifications
- Post-Matric qualification
- 3+ years of hands-on experience in a dedicated Debtors Control or Debt Collection role within a fast-paced environment
- Proven track record of managing high-volume debtor books, reducing DSO (Days Sales Outstanding), and driving down overdue balances
- Strong Excel skills
- Exceptional written and verbal communication skills
- Impeccable spelling, grammar, and professional tone in business communications
- Direct, firm, and assertive approach to chasing outstanding debt while maintaining professional boundaries
- Self-directed and capable of running their book independently with minimal oversight or hand-holding
- Thrives under pressure, fast-working, and focused on immediate problem-solving to meet key financial deadlines
- Analytical eye for spotting discrepancies, resolving claims quickly, and preventing recurring billing issues
Desired Qualifications
- Bachelor's Degree in Finance, Accounting, or Credit Management
- Relevant Diploma with strong experience
- Good excel skills
- Familiarity with modern ERPs or cloud accounting platforms (e.g., Business Central, Xero, Sage, or similar)
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