Debt Collector Specialist
$41,600–$45,760 year
RemoteUnited States
Job Summary
Contact debtors via phone, email, and written correspondence to collect outstanding balances, negotiating payment plans and settlements while maintaining positive client relationships. Maintain accurate records of all collection activity and debtor communications, and review delinquent accounts to prioritize collection efforts. Ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and other relevant laws, and collaborate with internal teams to resolve billing disputes and account discrepancies. Meet or exceed monthly collection targets and performance metrics. Work Wednesday through Sunday, 12:00 PM – 8:00 PM Eastern Time. This role supports MBA Consult US LLC's financial operations by recovering outstanding balances through integrity and professionalism.
Required Qualifications
- Availability to work Wednesday–Sunday, 12:00 PM–8:00 PM Eastern Time (ET)
- High school diploma or equivalent
Desired Qualifications
- Prior experience in debt collection, accounts receivable, or a related financial role
- Strong knowledge of FDCPA regulations and debt collection compliance standards
- Excellent verbal and written communication and negotiation skills
- Experience with collection software, CRM systems, and Microsoft Office Suite
- Ability to handle difficult conversations with professionalism and empathy
- Strong organizational skills with high attention to detail
- Associate's or bachelor's degree
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