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KeyBankPosted 1 month ago

Debit Card Technology Manager

$96,000–$181,000 year

HybridAlbany, New York, United States or Amherst, New York, United States

Full TimeEnterprise

Job Summary

Lead a team in designing, developing, implementing, and maintaining debit card technology applications aligned with operational objectives. Manage the 24/7 production support of debit card applications, including vulnerability remediation and risk management to corporate SLAs, ensuring real-time authorization processing and continuous availability. Oversee vendor relationships with critical partners such as payment processors and card networks, driving accountability for production stability and project delivery against contractual obligations. Lead technology initiatives through the full project lifecycle, from requirements to implementation, while managing the financial stewardship of the debit card technology budget. Partner with line of business leaders to prioritize investments and drive strategy by evaluating emerging technologies in card payments and fraud prevention.

Required Qualifications

  • Bachelor's Degree (preferred) OR equivalent experience (required)
  • 5+ years of relevant experience (required)
  • Experience in the payments industry, particularly card processing, card networks, and/or transaction authorization platforms (preferred)
  • Experience managing vendor relationships with payment processors or financial technology providers (preferred)
  • Experience dealing with, managing, and adhering to regulatory requirements (preferred)
  • Specific awareness of the payments/debit card processing landscape, including network rules, fraud trends, and regulatory requirements, is strongly preferred
  • Familiarity with the following technology components: mainframe technologies, batch data processing, database (DB2, SQL), GKE/Kubernetes cloud-native architectures and platforms

Desired Qualifications

  • Extensive experience with consulting on development and delivery of new or enhanced business applications
  • Working knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions
  • Extensive experience with marketplace experience, developments and trends related to the organization's use of Information Technology (IT); ability to apply this knowledge appropriately to benefit the organization
  • Extensive experience with effective project management strategies and tactics and ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives
  • Extensive experience with the value of innovation and ability to develop new ideas and initiatives that improve the performance of the organization
  • Extensive experience with quality management methods, tools, and techniques and ability to create and support an environment that meets the quality goals of the organization
  • Extensive experience with delivering new or enhanced fee-based software products
  • Extensive experience with the ability to utilize a variety of specific tools and toolkits for the development and support of applications
  • Extensive experience with the ability to define, implement, make changes to, and support a production application
  • Working knowledge of the importance of inter-team collaboration in breaking down silos and achieving business results; ability to lead employees from various functions to communicate, coordinate work across divisions, and collaborate in solving problems as one team
  • Working knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization
  • Extensive experience with the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment
  • Working knowledge of effective team building techniques and ability to form and manage effective teams
  • Experience in the payments industry, particularly card processing, card networks, and/or transaction authorization platforms (preferred)
  • Experience managing vendor relationships with payment processors or financial technology providers (preferred)
  • Experience dealing with, managing, and adhering to regulatory requirements (preferred)
  • Specific awareness of the payments/debit card processing landscape, including network rules, fraud trends, and regulatory requirements, is strongly preferred

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