Dealership Technology Success Consultant
On-siteCharlotte, North Carolina, United States
Job Summary
Lead onboarding and training for dealership teams on the new online service reservation platform through virtual and in-person sessions. Coach and mentor employees side by side to build lasting skills, while serving as the go-to partner for dealership management to foster trust and align goals. Analyze adoption barriers, collect feedback, and recommend improvements to optimize technology utilization across your territory. Manage travel logistics up to 80%, including overnight stays and flights, while maintaining detailed records of visits and expenses. Track key performance metrics and celebrate milestones to drive measurable improvements in dealer adoption and efficiency.
Required Qualifications
- High school diploma or General Equivalency Diploma (GED)
- Valid driver's license
- Reliable vehicle
- Willingness and ability to travel up to 80% (including overnight travel & Flights)
- Comfort working with technology
- Strong communication and presentation skills
Desired Qualifications
- Experience with automotive Dealer Management System(s) DMS
- Background in software training, or technical enablement
- Previous customer service or client-facing consulting experience
- Teaching Mentality – you genuinely love helping others learn and grow
- An inquisitive mindset – you ask the right questions, dig deeper, and are always eager to understand the 'why'
- An outgoing, extroverted personality – you are energized by meeting new people
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